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If you run a small business, you know how vital technology is to your success. Unfortunately, maintaining the IT infrastructure of a business that has limited resources can be challenging. As your needs grow and evolve over time, it’s important for your company to have access to IT support that allows you to stay on top of things. Braver provides Managed IT Services in Boston as a cost-effective alternative that supplements any in-house IT department’s limitations and takes some of the load off its shoulders while delivering top-level security and peace of mind at all times.

Top IT Challenges Small Businesses Face Today

Small businesses are struggling with many IT challenges. It is important for them to choose the right software and stay on top of their security measures so that they can protect themselves against hackers. They also have to be aware of how much time they spend on technology because it can become overwhelming quickly if they aren’t careful.

Choosing the right software

When choosing software, you should consider how easy it is to use. If the software is too complicated, then your employees will be less likely to use it regularly and effectively. Additionally, consider whether the software has an intuitive interface and whether its features are intuitive as well.

You also need to think about what kind of support you’ll need when using this particular solution. Do they offer a help desk? Is there an online user community where you can get questions answered by peers? Will maintenance be handled by the vendor or do you have to take care of that on your own? Think through these issues before signing on any dotted lines so that once the contract is signed (and paid for), all systems are set up correctly from day one.

Complexities with new technology

New technology is constantly evolving, and it’s important that you stay on top of new developments if you want to mitigate the risks associated with them. The more you know about the IT services industry, the better equipped you’ll be to predict future challenges and plan accordingly.

In addition to staying abreast of technological advancements, remember that your business is unique—and there may be specific technologies out there that would benefit your organization more than others.

Information security

Information security is one of the most crucial factors to consider when it comes to running a small business. A breach can cost a company million in lost productivity, customer loyalty, and even lawsuits. That’s why it’s so important for you to protect your data and systems from cyberattacks by encrypting files, protecting networks with firewalls, and training employees on best practices for staying safe online.

If you don’t have the resources or expertise necessary to handle this task yourself (or if you simply don’t have time), then consider hiring an information security services company like Shielded Security Solutions Inc., which provides cybersecurity solutions tailored specifically for smaller companies such as yours.

Cost issues

One of the biggest challenges for small businesses is keeping up with the rapidly changing technology environment. It’s not just about buying software and hardware anymore; it’s also about training your employees, maintaining your systems, and upgrading them when necessary. A lot of this can be costly—especially if you don’t have much money to begin with.

In fact, many small businesses are forced to choose between implementing new technologies or using older ones that may not be as reliable or efficient simply because they’re less expensive than their newer counterparts.


Managed IT services can be a cost-effective alternative to hiring a full-time IT staff. Many small businesses don’t need or want to hire an in-house IT professional, but still want to ensure that their technology is secure and reliable. Managed IT services allow small businesses to have access to an experienced team of experts who handle all their technology needs, from troubleshooting hardware issues to applying patches and updates. The monthly cost of managed IT services is often less than half of what it would be for you to hire someone full-time as an employee.

Managed IT service providers like IT Support Rhode Island also save you money on hardware and infrastructure costs by handling all purchases in bulk, then providing the necessary equipment at no additional cost until it needs replacement or repair (if ever). Since managed service providers own their own servers and other equipment, they don’t face any associated maintenance fees—they simply bill you according to your plan’s terms when something needs replacing rather than charging additional fees upfront.

Reduce the burden of in-house IT Staff

IT staff are typically the first line of defense for your small business’s IT needs. As such, they can be overwhelmed by the sheer volume of requests and questions from their clients, especially if multiple employees are new to the company or lack experience in this area.

And finally, even if you have a dedicated full-time employee handling all of these tasks during normal business hours, they only represent one point of contact between yourself and your company’s technology needs—a single person who knows everything about everything related to these issues can be easily overwhelmed by an influx of calls/ issues coming in at once.

Improved Security

Even if you don’t handle sensitive data or hold any valuable information in your business, it’s important to keep your computer and network security. A reliable managed IT service can help you secure your small business without costing big bucks.

They’ll keep up with the latest security updates and patches so that you don’t have to worry about missing out on them. They can also help you avoid security breaches, which could cost your company an arm and a leg (and potentially more than just money). Even when you experience significant security breaches, they’ll be able to quickly quarantine affected systems and find ways to minimize damage, and continue business as usual.

Implement a Proactive Approach to IT

With proactive IT services, you can expect seamless business and security operations as problems are typically sorted out before they can cause issues such as downtimes. Managed IT services teams will work to prevent problems before they happen and help keep your systems running smoothly. By proactively monitoring and maintaining systems, the chances of downtime or data loss are much lower. Proactive IT services also include keeping up with safety updates and patches so that malware and viruses don’t take over your network.

They can also help you build a strategy that will make your company more agile and adaptable in a rapidly changing market. They can give you access to technology platforms that allow you to compete with larger companies, even with limited budgets.

Prevent Costly Downtime and Breaches

Managed IT services are the best way for small businesses to ensure their data stays secure and protected from threats. Reputed providers like Braver and its IT Consulting in Boston offers a variety of services that help prevent costly downtime, data breaches, and other potential problems:

Prevent ransomware attacks by monitoring for vulnerabilities in systems.

Keeping an eye on computer users to detect when something is unusual or suspicious.

Implementing security measures such as firewalls and antivirus software.

Monitoring employee activity by tracking keystrokes, mouse movements, and locations in order to identify behavior that could lead to a breach.


If you have questions, contact us for more information about our services or schedule a consultation with one of our Security Experts.

Braver Technology Solutions  |
Boston 617.315.8515 | Taunton 508.824.2260 | Providence 401.484.7900

Braver Technology Solutions LLC

Kenny Rounds is the founder and CEO of Braver Technology Solutions. Kenny has established an impeccable business reputation for enhancing the technology environment of his clients while guiding and educating them around the perpetually shifting industry.