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PRESS RELEASE

Tingus Promoted to NOC Manager.

Taunton, MA November 2021: Keith Tingus of Braver Technology was promoted to Network Operations Center (NOC) Manager of the managed services division of the company. “In this position, Keith will be responsible for increasing consistency and lowering average response time,” said Mike Tagliaferri, Service Manager of Braver.

Keith is very proactive and customer service oriented, he is also very patient, so when the opportunity arose it was an obvious decision to put Keith at the controls. Keeping the team focused on making sure our customers are taken care of around the clock is easy when you have a team like we do,” Mike added. “But we are always looking for ways to improve our communication and response times.”

When Braver offered me this role it was a no-brainer,” says Tingus, who joined the Braver team in August 2021. “I look forward to leveraging my previous experiences and skillsets in helping our team to better service our clients’ needs. Improving our front-end communication to our clients and ensuring they have consistent updates on open issues will be one of my primary goals in the coming weeks and months – and I look forward to the challenge knowing that I’ll be working with such a highly skilled and seasoned group!”

Braver Technology is based in Taunton, MA with branches located in Boston and Providence, RI. Braver is staffed by expert technicians who provide managed IT services at cost-effective prices. With over three decades of experience in leading IT services, Braver Technology is the trusted advisor to most local businesses across many different industries. Braver 24/7 IT monitoring, maintenance, and proactive solutions will help you grow your business, improve productivity, and leave your technology worries behind.

 

The only worry you will have will be remembering your password. #wemakeitwork

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Braver Technology Solutions | WeMakeITWork@BraverTechnology.com
Boston 617.315.8515 | Taunton 508.824.2260 | Providence 401.484.7900

Jenn Gervais

Jenn Gervais is the Marketing Manager for Braver Technology. Her work is focused on building the Braver brand thru awareness and education, reaching clients and the local community. As a seasoned professional she brings 14+ years of IT administration experience to her role and uses these skills to help educate individuals on safeguarding their businesses and keep them advised on the exciting technological advances that Braver provides, supports, and maintains for its clients. With her experience spanning strategy, marketing, graphic design, business development, event + operations management, along with IT administration, Jenn is a strong influence in the workplace and uses her down-to-earth approach, encouraging attitude, and steady energy to keep Braver moving forward.