617.315.8515Are you looking for the best business IT support in Boston? Braver’s managed IT support will optimize and align all of your technology for consistent, stable digital transformation and growth.
Our Local IT Support in Boston Gives Endorsement to Boston’s Innovative Economy
Boston has a long history of having an innovative economy with a culture proving its endurance from past to present. Our local experienced IT support engineers are no different, here to help you boost your productivity, increase revenue and save costs, all while keeping you moving progressively forward into the future.
Boost Productivity
Give your business the top-of-the-line technical support it deserves, whenever your employees need it. Our professionally curated managed IT support provide you with 24/7/365 help desk support, so you get instant technical support whenever you need it and keep things moving.
Bringing us on board means you will finally get the peace of mind needed to be able to focus fully on the business and innovation side of things. We believe in avoiding problems altogether, and with our proactive monitoring approach, this will happen. We watch over your network to detect and resolve issues before they become a problem. Always being there for you, and we’re always willing to do what it takes to help your staff.
Security
Our expert comprehensive cybersecurity strategy has you covered from the most virulent virus and spyware out there. We monitor and protect you through real-time updates and highly effective staff training modules, and state-of-the-art monitoring, and remediation services, to combat ever-evolving threats and protect your business from ubiquitous ransomware and espionage attacks.
Strategy for Growth
For a business to thrive and compete in today’s rapidly changing environment, the technology model needs to be a cost-effective, scalable, and highly collaborative enterprise solution. Taking regular strategic looks at your technology and how all the pieces operate collectively, will keep you ahead of your competitors and help your organization grow and increase revenue.
IT SUPPORT BOSTON
What Do We Offer Across the City?
Help Desk You expect your systems to be safe, secure + stable, and always available when you need them. Our live, friendly help desk has 24/7 availability for emergencies and after-hour support. It is fully staffed from 7:30 am-6:00 pm, Monday-Friday (excluding major holidays). Outside of these hours, your calls, emails, and alerts are answered by a LIVE person, and on-call technicians will respond to issue urgency/priority.
24/7 Proactive Support It’s not just our helpdesk that runs 24×7… In most instances, we know you have an outage before you do—and we’ll get your system rebooted straightaway. We also provide proactive IT support in Boston thru regular discussions and scorecards, emphasizing your business goals and advising on how to adjust your IT plan accordingly to get you the most out of your technology investment.
Onsite Support As technology continuously evolves, it can be impossible for a small or medium-sized business to understand every aspect in detail to support and maintain it. Employing an in-house specialist is one solution, but it can be an expensive and inefficient way of dealing with your technology, and going without any readily available support can be risky. Using a support company that only provides remote support can also be a risky mistake to make… Braver provides 24×7 remote AND ON-SITE support to cover any situation that may arise!
Remote Support We can support you with both remote and onsite support with our highly experienced support team. Most IT issues can be solved remotely nowadays, like installing software, managing desktops, monitoring servers, configuring routers, and generally troubleshooting most concerns.
Phishing + Spam Protection We believe in protecting your business-critical and customer data. Our highly flexible, yet comprehensive cybersecurity packages are designed to protect all your enterprise devices, endpoints, email, and staff with simplified processes and straightforward solutions and recommendations.
Network Support We’ll go above and beyond simply troubleshooting problems when things go wrong. We’ll also help you design your network with our Boston IT support strategy. We’ll regularly monitor and maintain your network to ensure everything runs smoothly.
Server Management Our expert specialists work behind the scenes to maintain your servers to operate at peak performance all day, every day. We’ll help build a secure server environment to meet all of your organization’s needs.
Hardware Support We’ll recommend suitable, affordable, and industry-leading hardware technology and proactively take measures to ensure optimum performance. Should anything go wrong, a hardware support engineer will offer onsite tech support to fix the problem.
Software Support We have experience with most software systems, ‘Moreover, you will receive comprehensive license key instructions for the software and unrestricted tech support from our professionals.’ We’ll monitor your software and offer technical support to fix breakages.
VCIO Service We will keep you moving in the right direction, and provide you with a competitive advantage in a comparatively cost-effective way. Our expert and professional IT advice, will help your business grow and develop to reach its full potential. Braver IT consulting prides itself on minimizing downtime and optimizing your workplace computer systems. Our practical and expert advice gives you dedicated access to all the knowledge and expertise you could need to develop a technology strategy that suits your unique needs.
System Administration Our mission is to provide the best solutions for our customers’ needs. We offer a full range of services from consulting, design, installation, support and maintenance, and training to help you solve your business problems. A proven success record means we can offer you more than technical solutions. We help our clients understand their business goals and objectives and develop an implementation plan. With our hands-on approach and deep experience, you will get the most out of your IT investment. We have a proven track record of delivering results.
Cybersecurity You want to ensure your network is secure and well-managed. Our IT Support services can help. We’ll ensure that your network is protected, your data safe, and your network is managed effectively. We will thoroughly check your IT environment during our in-depth technical audit to identify risks and vulnerabilities. We’ll provide you with manageable, effective, and tailored solutions. We’ll investigate and eradicate threats from malware so you never have to worry about potential attacks.
We are here to help
Whether you need to supplement an existing IT system or outsource your entire infrastructure, Braver Technology has all your solutions in one place
Ryan M
IT Expert, Braver Technology
IT Expert, Braver Technology
30+ years of experienceWhy Choose Braver Technology for World-Class
IT Support in the Greater Boston Area
Braver has worked persistently to become one of the leading go-to experts IT Support Providers in Boston. We have been around the block a time or two and have helped hundreds of organizations align their tactics and set new standards to enhance their technology strategy for consistent growth and stability.
When it comes to Boston IT support, there isn’t much that our team at Braver hasn’t seen. With over 30 years of experience in Boston and hundreds of years of combined experience, we’ve never faced an issue we couldn’t resolve. You can trust Braver’s IT support Boston team to look after your total IT infrastructure, so you don’t have to..
We make it our sole focus to help you and find the individualized solutions that best fit you. We tailor our strategies and provide thorough proactive monitoring and maintenance, to make sure your business will thrive. So, give us a call today to begin your journey to improving your technology.
Our Partners We partner with
leading technology innovators
At Braver Technology We Make IT Work
Braver strives to evolve the way organizations manage their technology by making it as easy as possible. Providing exceptional value through comprehensive expertise and access to cutting-edge technology and innovation, tailored to each company and industry it serves. The only worry will be remembering your password.
President and CEO
95
First-Call Resolution Rate
7000
Tickets Resolved
98.9
Client Satisfaction Rating
Client Testimonials See what clients are saying
We always love to hear from our clients about their experiences with working with us!
Since going with Braver, I sleep better at night.
Braver is more personally engaged at every level than other IT companies. The single biggest benefit with Braver is that we don’t worry about IT anymore. Braver is more personally engaged at every level than other IT companies.
Chris H., CFO
Issues addressed quickly
With Priority Care, not only do I feel like I can have any issues addressed quickly to minimize downtime but I also appreciate the proactiveness of services before any issues may arise.
Jason N., Managing Partner
My relationship with Braver Technology is invaluable.
As a non-profit with an IT department of one, my relationship with Braver Technology is invaluable. We have a small staff, and everyone wears a lot of hats. Braver is there when I need them.
Lisa T., Vice President
Braver helps us move our business forward
Braver gives us peace of mind knowing that our servers are properly backed up, have all the latest updates installed, have solid antimalware protection. Braver Technology delivers high quality expert technical support.
Carl J.C., Jr. Information Technology Manager
Boston
- 617.315.8515
- 361 Newbury Street, 3rd Floor Boston, MA 02115
Providence
- 401.484.7900
- 10 Dorrance Street, Ste. 700 Providence, RI 02903
Taunton
- 508.824.2260
- 705 Myles Standish Blvd. Taunton, MA 02780
