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PRESS RELEASE

Jose Ydrach to lead strategic engagements.

Taunton, MA | June 2025: Braver Technology is excited to announce the promotion of Jose Ydrach to Engagement Manager. Since joining the company in March 2022 as a Senior Engineer, Jose has consistently demonstrated exceptional technical expertise and client-focused leadership. In his new role, he will serve as a strategic partner to a portfolio of clients, aligning technology initiatives with business goals and ensuring every engagement delivers measurable value.

Jose’s new position is a hybrid role that blends the strategic foresight of a Virtual Chief Information Officer (vCIO), the relationship depth of an Account Manager, and the executional focus of an Engagement Manager. As the face of the MSP to our clients, Jose will guide long-term IT roadmaps, ensure seamless delivery of services, and foster trusted, long-lasting client relationships.

“This is an exciting chapter for Braver Technology,” said Shaun Burgess, Sales Manager at Braver. “Jose’s transition into this role reflects our continued evolution as more than just an IT provider, we are a true partner in our clients’ growth. Having someone of Jose’s caliber guiding client strategy reinforces our commitment to aligning technology with business goals, delivering proactive insights, and offering a world-class service experience rooted in trusted relationships.”

Jose Ydrach: A Proven Leader with Technical Mastery

With over 20 years of experience in the IT industry, Jose brings an exceptional blend of technical depth, strategic thinking, and relationship-building. He has worked in a wide range of environments including banking, government, manufacturing, pharmaceutical, healthcare, legal, and construction, and has assessed and managed networks ranging from small businesses to global enterprises with over 5,000 endpoints.

Jose’s prior role as a Senior Engineer included architecting infrastructure, resolving complex technical escalations, and executing major IT projects such as server migrations, cybersecurity implementations, and cloud platform optimization. He consistently enhanced service quality, bridged the gap between technical leadership and execution, and built deep trust with clients through reliable expertise.

A Trusted Advisor with a Personal Touch

Jose is not only technically proficient but also brings a human element to his work. Born and raised in Puerto Rico, he is a proud husband and father of two. Outside the office, Jose enjoys amateur radio, nature trail walks, and hands-on mechanical work. With a reputation for being a “Swiss Army knife” of IT, Jose approaches each engagement with professionalism, empathy, and a dedication to excellence. His promotion marks an important step forward in Braver’s commitment to delivering a world-class service experience powered by passionate, highly skilled professionals.

About Braver Technology

Braver Technology, headquartered in Taunton, MA, with additional locations in Boston, MA, and Providence, RI, is more than a Managed IT Service Provider, we’re a strategic partner invested in the long-term success of our clients. With over three decades of experience, Braver goes beyond traditional IT support to deliver proactive, business-aligned solutions that drive growth, enhance productivity, and reduce risk. Our team of expert technicians provides 24/7 monitoring, hands-on maintenance, and forward-thinking technology strategies tailored to each organization’s unique goals.

As a founding partner of New Charter Technologies, Braver combines the personal attention of a local provider with the deep resources, tools, and national reach of a top-tier IT platform. This partnership gives our clients access to a broader bench of expertise, advanced cybersecurity frameworks, and enterprise-grade solutions, without sacrificing the high-touch service and responsiveness they’ve come to expect. At Braver, we don’t just fix problems—we help shape futures.

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Braver Technology Solutions | WeMakeITWork@BraverTechnology.com
Boston 617.315.8515 | Taunton 508.824.2260 | Providence 401.484.7900

Jenn Gervais

Jenn Gervais is the Marketing Manager at Braver Technology, driving marketing strategies and brand growth. With over 14 years of IT administration experience, she provides expert guidance to clients while leveraging her skills in marketing, design, and business development. Jenn’s creativity and leadership help fuel Braver’s innovation and success.