IT Support

You deserve the best IT support! Braver’s managed IT support will optimize and align all of your technology for consistent, stable digital transformation and growth.

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On-site + Remote IT Support We provide the most efficient IT Support Services

Managing technology is an essential element of running a business in today’s digital landscape. You can’t afford to waste time with unreliable networks, incompatible software, and communication breakdowns. Making sure you have everything in place stay up and running and secure requires knowledge and experience and let’s face it, finding qualified people to handle it for you can be overwhelming.

We make “IT” technology work for your business so that you can focus on the other important responsibilities. Our highly qualified teams are experienced in all aspects of support to meet your technology needs and deliver IT support that you can count on. Our local experienced IT support engineers are committed to boosting your productivity, increasing revenue, and saving costs, all while keeping you moving progressively forward into the future.

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Boost Productivity

Our managed IT support team is dedicated to boosting productivity. We understand that you need to focus your energies on your own ideas and goals. Your technology shouldn’t be something you have to worry about all the time – especially if it’s overly complicated and confusing. We take the technology you need to run a successful business and make it simple for you. It’ll run the way you need it to, without all the unnecessary complications.

We believe in avoiding problems altogether, and with our proactive monitoring approach, this will happen. We watch over your network to detect and resolve issues before they become a problem. Always being there for you, and we’re always willing to do what it takes to help your staff.

We make it simple by offering fast and reliable 24 x 7 x 365 support, as well as Proactive Desktop Remote Management and Maintenance for your workstations.

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Increase Revenue

Not only do we save you valuable time that can be better spent elsewhere, but our expert technology strategies will provide provisional solutions to stay afloat and support growth or changes in the industry.

Taking regular strategic looks at your technology reports and how all the pieces operate collectively, will keep you ahead of your competitors and help your organization grow and increase revenue. Contact Braver Technology today to see how we can boost your entrepreneurial organization’s productivity and revenue.

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Cost Saving

The clear benefits of employing a managed service provider for your IT support needs are that it lowers overall technology costs and eliminates the burden of hiring your own dedicated IT staff. The ability to have expert-level skills available on demand is incredibly compelling and because we work together with some of the biggest names in the industry, we provide our clients with the best business technology available.
Paying one, the small, flat-rate fee per month gives you an entire team of dedicated IT solutions experts allowing you to streamline your in-house resources for better efficiency and management at lower costs with a service-level agreement, tailored to your organization’s unique needs – no nickel and diming, surprise invoices, long-term contracts!

PREMIUM IT SUPPORT
What Do We Offer Across you neck of the woods?

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Help Desk Our 24/7 tech support help desk is available to provide immediate help for any network issue. Staffed by expert technicians, our team is ready to answer your call within just one ring to get your workplace back up and running productively and efficiently.
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24/7 Proactive Support It isn’t just our help desk that runs at all hours; our 24/7 IT support extends to monitoring your network for outages. In some instances, we know you have an outage before you do—and we’ll get your system rebooted straightaway. We’ll also offer proactive IT support by regularly discussing your business goals and adjusting your technology plan accordingly.
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Onsite Support Many IT support companies now only offer remote services—saving time and money. Often, remote troubleshooting is often all you need, however, some issues cannot be fixed without an in-person hands-on technician. Our guaranteed onsite IT support will ensure that you don’t have to pay for expensive on-demand support.
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Remote Support Many IT issues can be solved remotely. Gone are the days of waiting for a technician to appear at your doorstep. We can install software, manage desktops, monitor servers, configure routers, and generally troubleshoot most concerns from our remote help desk. We’re just a phone call away.
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Phishing + Spam Protection Did you know employees are the most considerable risk to any organization’s technology? Innocent mistakes with fast-moving technology can lead to accidentally opening spam-infected emails with malware, virus, and phishing threats. We offer strong protection against phishing and spam to keep you and your employees safe.
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Network Support We’ll go above and beyond simply troubleshooting problems when things go wrong. We’ll also help you design your network with our IT support strategy. We’ll regularly monitor and maintain your network to ensure everything runs smoothly.
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Server Management Our expert specialists work behind the scenes to maintain your servers to operate at peak performance all day, every day. We’ll help build a secure server environment to meet all of your organization’s needs.
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Hardware Support We’ll recommend suitable, affordable, and industry-leading hardware technology and proactively take measures to ensure optimum performance. Should anything go wrong, a hardware support engineer will offer onsite tech support to fix the problem.
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Software Support We have experience with most software systems, and there are few problems our managed IT support company cannot face. We’ll monitor your software and offer technical support to fix breakages.
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VCIO Service Think of your Braver vCIO as one of the most essential pieces in your organization’s digital innovation team. Giving you dedicated access to all the knowledge and expertise you could need to develop a technology strategy that suits your unique needs. Giving you a competitive advantage in a comparatively cost-effective way. Our goal is to oversee your entire IT infrastructure providing you and your team with sound advice and helping guide you and ensuring your business is always moving in the right direction.
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System Administration We’ve been delivering systems administration services for over 30 years using industry-leading techniques and implementing the latest applications, security safeguards, and software including LANs, WANs, network segments, and intranets. Our experience over years of specializing in systems and infrastructure technologies resulted in the development of a proven delivery model that stands the test of time.

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Cybersecurity We’ll run thorough checks on your IT environments to identify vulnerabilities and risks. Then, we’ll offer manageable, effective, and tailored solutions. We’ll also investigate and eradicate threats from malware 24/7, so you never need to worry about potential attacks.

If you’re in need of better IT support, Braver Technology can offer you a comprehensive package of IT assistance.

We are here to help

Whether you need to supplement an existing IT system or outsource your entire infrastructure, Braver Technology has all your solutions in one place

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Ryan M
IT Expert, Braver Technology

Importance of IT Support in Small + Medium Sized Businesses

No matter how big or small, every organization needs effective IT systems.

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Effective data management

Your organization has to handle important data, from employee details to customer information. Braver Technology’s data management services comprehensively store, protect, and backup all important files. Our effective data management strategy will also help you secure your data against potential breaches.

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Improve decision making

In order to make good business decisions, you need to have access to practical, top-of-the-range IT tools. We can help you implement and enhance digital marketing strategies with IT software to track your company’s growth and development.

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Solve complex problems

Managed IT support is able to execute advanced technical solutions to challenging issues. With our specialized expertise, your IT systems will be able to reach new levels of improved hardware and software, resulting in streamlining your work and planning scalability.

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Cyber Safety

Everyone with a digital presence is vulnerable to data breaches or viruses. Your IT support team is responsible for ensuring that your systems aren’t compromised. We maintain a secure defense wall and round-the-clock surveillance to minimize risks, a resource your small business doesn’t necessarily have time to spare.

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Comprehensive Monitoring

Rather than use up your resources monitoring the performance and progress of your operations, our IT support team can implement systems to automate supervision and gather data on progress so you can offer a better service to your customers.

Braver Technology has the resources to assist small businesses IT systems, get in touch to see how we might support you.

30+ years of experienceWhy Choose Braver Technology for World-Class
IT Support

Braver has worked persistently to become one of the leading go-to IT experts in the area. We have been around the block a time or two and have helped hundreds of organizations align their tactics and set new standards to enhance their technology strategy for consistent growth and stability.

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When it comes to local IT support, there isn’t much that our team at Braver hasn’t seen. With over 30 years of experience and hundreds of years of combined experience, we’ve never faced an issue we couldn’t resolve. You can trust a Braver IT support engineer to look after your total IT infrastructure, so you don’t have to.

We make it our sole focus to help you and find the individualized solutions that best fit you. We tailor our strategies and provide thorough proactive monitoring and maintenance, to make sure your business will thrive. So, give us a call today to begin your journey to improving your technology.

Our Partners We partner with leading technology innovators

At Braver Technology Solutions We Make IT Work

Braver strives to evolve the way organizations manage their technology by making it as easy as possible. Providing exceptional value through comprehensive expertise and access to cutting-edge technology and innovation, tailored to each company and industry it serves. The only worry will be remembering your password. ​

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President and CEO

95
First-Call Resolution Rate
7000
Tickets Resolved
98.9
Client Satisfaction Rating

Client Testimonials See what clients are saying

We always love to hear from our clients about their experiences with working with us!

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Get in touch today to discuss all your technology needs!

Get a Free Consultation

Boston

  • 617.315.8515
  • 361 Newbury Street, 3rd Floor Boston, MA 02115

Providence

  • 401.484.7900
  • 10 Dorrance Street, Ste. 700 Providence, RI 02903

Taunton