Windows OS upgrades and issues related to the upgrades are not covered under normal agreements. Our policy has always been, that if an upgrade is performed by Braver, the support is included in your agreement, however, if issues arise related to any upgrade not performed by Braver, the support will not be covered under your agreement.
We recommend that you wait and not rush to upgrade. With the launch of any new OS, it is best to err on the side of caution before committing to upgrade because there are just too many unknown variables to consider, from compatibility to the age of the computer.
We will continue to provide information on the status of upgrading and will, of course, fully support, under the agreement, any new systems purchased with Windows 11.